Careem, UAE primarily based ride-hailing service added options to its app for customers in Saudi Arabia that make it simpler for sight-impaired customers to guide their trip.
The brand new accessibility options can be found to each iOS and Android customers that use speech-to-text and speech recognition.
Careem labored with visually impaired customers and discovered in regards to the challenges concerning trip reserving by means of Careem app. It found the most effective resolution may very well be to offer these customers with the ability to hearken to the textual content aloud. So, it rolled out text-to-speech function that helps the customers learn textual content out loud and speech recognition function that helps the customers give instructions by means of the app with their voice.
Dr. Abdulla Elyas, Co-founder and CEO of Careem KSA stated,
“Our mission is to simplify and enhance the lives of individuals within the area. We’re extraordinarily proud to launch our new accessibility options which is able to assist our visually impaired prospects”
In April, Careem knowledgeable its customers a few information breach of its methods. There was no proof that the hackers accessed passwords or bank cards data. The breach concerned entry to information storage system that was hoarding information from 14 million riders and 558,800 drivers. Careem acquired a extreme backlash by the customers after this.
The app was launched in 2012 and is area’s solely tech unicorn. Careem’s ride-hailing service covers greater than 50 cities of KSA.
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