Uber and Careem are journey hailing service suppliers and facilitating Folks of Pakistan in shifting round. Little question, they’re doing their greatest in an effort to facilitate their clients and enhancing their companies day-to-day however we now have discovered some instances over the social media the place folks confirmed dissatisfaction about their companies and particularly complains in regards to the conduct of the drivers. Most just lately, #BanUberPakistan has highlighted a brand new difficulty of tough conduct of Uber’s driver.
A man named Hamid Sarfaraz wrote on his Fb web page in regards to the current case of dangerous conduct of Uber’s driver together with his sister. He calls for Uber Pakistan to supply a proper apology within the subsequent 30 days in any other case he’ll sue the journey hailing firm within the Shopper Courtroom of Pakistan.
#BanUberPakistan Highlights a Horrific Occasion on Social Media
This incident occurred on August 30 at round 2:45PM. In response to Hamid Sarfaraz:
“My brother hailed an uber journey for my sister. It was a White Wagon R which needed to decide her up, the motive force’s title was Shahid. The uber driver accepted the journey and was supposed to select her up from Subway in Askari X and drop her off at her desired vacation spot”
He additional talked about in his submit that initially the motive force reached late after which mentioned to the woman ( Hamid Sarfaraz’s sister) that “I can’t take u there and I’m going to name u one other journey”. After some time, the motive force mentioned that I’m going to cancel the journey and also you order a brand new one. Within the response of that, a lady mentioned that why did you settle for the journey within the first place in case you are not keen to go to mentioned vacation spot? The driving force answered that I’m not your father’s family assist, and I’m not liable to reply you, simply get out of my automotive. Which is little question very impolite and harsh reply.
This isn’t a proper solution to deal with your clients pricey UBER. Not less than, the corporate ought to give correct coaching to their drivers that learn how to deal their clients or prepare some communication abilities lessons for them. We hope that firm will take discover of it and can take an motion in opposition to the cruel conduct of the motive force named Shahid.
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